TEHAMA COUNTY invites applications for the position of:
SALARY: $2,208.00 – $2,692.00 Monthly
OPENING DATE: 12/09/19
CLOSING DATE: 01/13/20 05:00 PM
This is a State Merit System Services (MSS) classification. Please go to www.governmentjobs.com/careers/cpshr to view the actual job classification and to apply for this position. Click here to learn more about the Tehama County Social Services
NATURE OF WORK: The primary function of an Office Assistant is to provide a variety of general or specialized clerical duties in support of agency programs and services, including: reception, form processing, record maintenance, mail and data entry; may perform the initial applicant screening and initiate cases through multiple automated systems.
IDEAL CANDIDATE: The ideal candidate is reliable, provides courteous, respectful, and professional customer service, and has the ability to analyze situations involving rules and regulations and demonstrate good judgment when making decisions; communicates effectively orally and in writing; interacts with individuals from various educational, socioeconomic, and ethnic backgrounds; works cooperatively as part of a team and with community partners and other Counties’ agencies; listens attentively and understands oral information provided; prioritizes, plans and organizes one’s own work.
EXAMPLES OF DUTIES:
TYPICAL DUTIES: Greets customers in-person and via telephone; performs tasks that are structured and repetitive such as: filing, scheduling appointments, reviewing forms, documents, electronic files and entering data; addresses complaints and explains processes to customers or the public; gathers information to direct customers to appropriate staff to address their request. As knowledge is increased, an Office Assistant will perform more difficult and responsible office support including keeping current desk manuals, tracking and reporting data, creating forms and evaluating for correctness, improving work efficiency, adjusting work processes, and use of independent judgment in selecting and applying specific solutions to different work situations. Controversial Issues: As an Office Assistant, you may encounter customers who are emotionally charged; customers that have substance dependence, mental health, trauma or domestic violence history. You may be assisting customers whose values may conflict with your own values. An Office Assistant must be able to accept customers’ differences and interact with them in a non-judgmental manner.
EDUCATION, EXPERIENCE & LICENSES:
In addition to the education and experience requirements specified in the Merit Systems/Cooperative Personnel Services classification specification,
Tehama County requires:
Equivalent to completion of the twelfth (12th) grade
LICENSE & SPECIAL REQUIREMENTS:
Requires a valid California driver’s license.
Requires current, less than one (1) year old, valid typing certificate.
Tehama County is establishing an eligibility list to fill future vacancies for a Office Assistant II, as well as subsequent vacancies which occur during the life of the eligibility list. To view the full job description and to apply for this position, click here to visit Merit System Services (MSS) Job Opportunities page.
All offers of employment are contingent upon successful completion of background, fingerprinting, drug test (including marijuana) and physical examination provided by the County.
EQUAL OPPORTUNITY EMPLOYER/AMERICAN WITH DISABILITIES ACT COMPLIANT/VETERANS’ PREFERENCE POLICY/DRUG-FREE WORKPLACE
310 South Main Street
PO Box 1515 Red Bluff, CA 96080
Position #2019-P0750 OFFICE ASSISTANT II RB