Insurance Office Assistant Full Time

Insurance Office Assistant

Rosie Flores, Agent
Corning, CA

Full Time Position, Monday – Friday
Wage: $14.00 per hour, DOE

Responsibilities and Duties
Responsibilities include a clerical position where primary duties include handling multi-line phone system, greeting clients, vendors and visitors in a courteous, professional and efficient manner. Also includes duties such as word processing, computer data entry, filing, and other general office tasks. Requires ability to set priorities and manage a variety of duties. Must be able to work with a fair degree of independence.

The Licensed Insurance Office Assistant also plays a role in completing insurance applications and to fulfill the responsibilities of customer relations/service and agent support for a successful growth-oriented office.

Qualifications and Skills

• Help Retain Business; by making pending cancel calls, follow ups, payment arrangement
• Identify and resolve customer billing and payment issues.
• Respond to customer inquiries.
• Secure information from customers and other industry professionals with thoroughness and accuracy.
• Retrieve, complete and submit claim paperwork.
• Schedule customer appointments.
• Maintain inventory of office supplies.
• Ability to speak English/Spanish fluently and coherently.
• Ability to obtain a California Insurance Property & Causality License within 6mos of hiring. (Employer will Train & Pay for everything!)
• Must be an energetic self-starter, work efficiently without supervision.
• Possess and display confidence when communicating with clients.
• Proficient in the operation of computer software applications
• Ability to deliver information in a courteous and thoughtful manner.
• Ability to learn processes and procedures quickly with training.
• Proven track record of positive time and attendance.

Additional Responsibilities and Duties

• Work to Identify and resolve customer billing and payment issues
• Respond promptly to customer inquiries
• Secure information from customers and other industry professionals with thoroughness and accuracy
• Retrieve, complete and submit quote information
• Schedule customer appointments
• Additional responsibilities asked of supervisor(s).

Education:

• High school (Required)
• California Insurance Property & Causality (Preferred)
• Certified Typing Certified issued in the last year (See JTC staff member for information)

To Apply: Submit a completed standard application, current Certified Typing Certificate, cover letter, and resume to JTC staff member, and ask for an initial prescreen interview.