Under general supervision, performs a variety of technical duties in support of the City’s technology systems; provides technical support to users; troubleshoots hardware and software problems associated with the City’s computers and related equipment; installs hardware equipment and software applications; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from assigned supervisory or management personnel. No direct supervision of staff is exercised. May exercise technical and functional direction over assigned staff.
This class is responsible for performing the full range of direct support for end user computer hardware, operating systems, software, network drives, peripherals, VOIP desk phones, cell phones, network printers and scanners, tablets, and other technology devices and systems. Duties are performed under the supervision and direction of the Information Technology Manager, but performance of duties requires the use of independence, initiative, and discretion within established processes and procedures.
Expectation of Job DutiesManagement reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Knowledge Skills and AbilitiesKnowledge of:
RequirementsEDUCATION AND EXPERIENCE
Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:
Valid California class C driver’s license with satisfactory driving record.
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, typewriter keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects necessary to perform job functions.
Employees work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances.
Working hours are Monday through Friday from 8 a.m. to 5 p.m.
THE SELECTION PROCESS
All applications received are screened to determine which applicants most closely match the desired education, experience, knowledge, and abilities of the position. Applicants will receive email (when provided on application) or written notification of the results of the screening process. Applicants meeting the minimum qualifications are not necessarily guaranteed advancement to the examination process, as only the most qualified candidates will be invited to participate. The most qualified applicants will be invited to an oral board examination tentatively to be held on or near 11/08/2018. The Department Head [and/or designee(s)] will interview the top six (6) candidates from the examination process. The eligible list created from this recruitment may be used to fill full-time, part-time, temporary, and grant positions. The City reserves the right to extend the final filing date as necessary.
New CalPERS members or previous CalPERS members with a break in service of 6 calendar months or greater (2% @ 62) – The current 6.25% employee contribution is paid by the employee. The employee contribution will change each fiscal year to be at least 50% of the normal cost rate as determined by PERS.
NOTE: Earnings from this job are not covered under Social Security. When you retire you may receive a pension based on earnings from this job. If you do, your pension may affect the amount of Social Security benefits you may receive. For more information go to www.socialsecurity.gov/form1945.
The City’s workers’ compensation coverage is self-funded. Medical coverage for employees and eligible dependents is provided through REMIF (Blue Cross Plan). REMIF offers a regular plan and, if eligible, a high deductible health plan (HDHP) with a Health Savings Account (HSA). HSA plans allow employees to accrue funds from year to year in an HSA account that can be used to pay health insurance costs both now and after retirement. The annual deductibles for this plan are $1,300 for Employee Only, and $2,600 for Employees with Dependent(s). The City will contribute the full applicable deductible to your HSA account each year. You can withdraw funds from this account to pay eligible health insurance costs, and/or you can accumulate funds in the account for future use. The HSA account funds belong to employees, and will remain yours after you leave City services. The City pays 80% of the health insurance premium; the remaining 20% is paid by the employee. Dental and Vision coverage is paid by the City. Note: There are specific requirements for continuing health insurance as a retiree.
Vacation is accumulated at 1 day per month upon employment and increases with time in service. The maximum accrual is 44 days. Vacation buyback may be available.
Sick Leave is accrued at 1 day per month with no limit. A total of nine days of Family Sick Leave are allowed per fiscal year. Three of these days are deducted from a Family Sick Leave bank and six days are deducted from employee’s accrued sick leave. An employee may be allowed Family Death Leave up to 3 days per incident. This is not accruable.
The City pays for 10 fixed holidays per year, in addition to 3 floating holidays.
The City pays the premium on a $10,000 life insurance policy for Mid-Management and Management employees, and a $20,000 policy for Department Head positions. The City also pays the premium on a $1,000 policy for eligible dependent coverage.
Other benefits include optional participation in deferred compensation plans, City-paid membership in an Employee Assistance Program (EAP) for the employee and eligible dependents, free membership at the Adorni Recreation Center and discounted membership for spouse and dependent children, an educational reimbursement program and optional participation in supplemental health coverage through AFLAC.
Eureka, California, 95501
Information Technology Technician Supplimental Questionnaire* 1. Are you able to work Monday-Friday, 8am-5pm?
* Required Question